Thanks to funding from The National Lottery Heritage Fund we are now able to offer some exciting employment roles below.
Job title: Commercial Development Lead
Job Location: The Fans Museum
| Contract Type | Min 12 months with a view to Permanent |
| Contract Hours | 40 hours a week. Bank holidays, weekend and some evening work may be required to support commercial activities. * |
| Salary | Starting at £34,000 + incentives |
| Annual leave | 25 |
| Reporting line: | Founder |
| Working closely with: | Project Lead, Digital Technology Lead, Volunteer support |
About the Job
This role is for an experienced and dynamic commercial leader with a good understanding and experience of the wet sales environment, operating successful on-line digital sales. The job holder will generate additional earned income to ensure the future sustainability of the organisation.
Reporting directly to the Founder, the Commercial Development Lead will be responsible for developing and implementing the Museum’s commercial strategy, growing the museum’s existing commercial activity (room hire/sales/events) to generate additional income.
* The role will be based at the Fans Museum. Matchdays are currently our main source of income. This means that all SAFC home games need to be prioritised, along with private parties and other events
About Us:
The Fans Museum was first established in 2014 but has developed considerably since that time. We now occupy a Grade 2* listed building after bringing it back to life for all to appreciate. But we are much more than a museum.
We work directly with young and old, including those with autism and neurodiversity, those with dementia and we even run a Mental Health Hub that supports men with mental health challenges. So you will be working in an environment that extends far beyond football heritage and that also covers education, health and well-being across all our community
About you:
Our new Commercial Development Lead will:
- share our Passion (for football heritage) and Purpose (education and health)
- have the drive and determination to develop The Fans Museum’s commercial activities, particularly through digital sales
- be a people person who can build great relationships, ethically and inclusively,
- champion and promote exceptional customer service,
- be an entrepreneurial and innovative, developing and driving new opportunities.
Main responsibilities:
- To lead a very busy wet-sales environment.
- Leading and managing existing income-generating activities to ensure maximum returns.
- Developing future commercial activities, particularly through digital gateways, including ‘outreach’ type activities which could be income generating.
- Leading and managing our venue hire operation, developing new opportunities to utilise underused spaces or new models or markets.
- Report to the Founder, and the Board of Directors if required, on sales performance against strategy, plans and targets.
- Develop mutually successful relationships with customers, suppliers and partners, and be an advocate for the Museum.
- Work with the Communications Team to develop existing and new ways of marketing income generating activities.
- Ensure that all commercial areas and activities are operated in a safe way, and that policies and procedures are in place and adhered to.
- Ensure stock management systems are in place and managed.
- Work with the Museum’s IT team to develop ways of managing stock, pricing and reporting income.
The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required.
Skills/Knowledge/Personal Attributes:
Essential:
- Be a DPS / licensee.
- Proven track record in commercial development in a sports / museum / heritage / visitor attraction setting.
- Proven track record of driving income through innovation.
- Effective written and verbal communication skills.
- Ability to communicate well and develop effective relationships with people at all levels.
- Experience and understanding of commercial finance, profit and loss, budgeting, forecasting.
Desirable:
- Experience of online, e-commerce, and retail sales, particularly through digital media.
- Experience or understanding of venue-hire operations.
This new role has been made possible by funding from The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create this position which will be instrumental in the commercial development of The Fans Museum, helping make it financially sustainable into the future.
Job title: Digital Technology Lead
Job Location: The Fans Museum
| Contract Type | Min 12 months with a view to Permanent |
| Contract Hours | 40 Hours a week. Bank holidays, weekend and some evening work may be required to support commercial activities. * |
| Salary | Starting £30,000 + incentives |
| Annual leave | 25 |
| Reporting line: | Founder and Project Lead |
| Working closely with: | Founder, Project Lead, Commercial Lead, Volunteer support |
About the Job
The job-holder will be responsible for delivering and developing The Fans Museum’s (TFM) digitisation programme. With a practical understanding of digitisation in heritage organisations, an ability to build digital literacy internally and a collaborative approach to working, the job-holder will help raise the profile of TFM’s collections by providing online and on-gallery access to digital imagery, film and interpretation.
About Us:
The Fans Museum was first established in 2014 but has developed considerably since that time. We now occupy a Grade 2* listed building after bringing it back to life for all to appreciate. But we are much more than a museum.
We work directly with young and old, including those with autism and neurodiversity, those with dementia and we even run a Mental Health Hub that supports men with mental health challenges. So you will be working in an environment that extends far beyond football heritage and that also covers education, health and well-being across all our community.
* The role will be based on site at the Fans Museum. Matchdays are currently our main source of income. This means that all SAFC home games need to be prioritised, along with private parties and other events.
About you:
Our Digital Technology Lead will:
- share our Passion (for football heritage) and Purpose (education and health)
- have experience of creating and implementing immersive/digital technology
- have the drive and determination to develop and deliver The Fans Museum’s digitisation programme
- be a people person who can build great relationships, ethically and inclusively,
- champion and promote exceptional customer service.
Main responsibilities:
- Management of The Fans Museum website and online shop
- Management of The Fans Museum social media
- Creation of immersive digital experiences e.g. Virtual Tours, Augmented Reality
- Provide general IT support and guidance
- Lead on the development and delivery of TFM’s digitisation programme.
- Help set digitisation priorities for the Museum.
- Design and implement quality control monitoring of digital media assets.
- Support the upskilling of staff and volunteers by designing and delivering suitable digitisation training materials and sessions.
- Help determine and develop TFM’s digitisation infrastructure – including equipment, hardware, software and storage.
- Keep up to date with developments in photographic and digitisation techniques, equipment and standards.
- Develop working relationships with other heritage organisations and professional groups.
- Liaise with commercial film, media, design and digitisation service providers.
The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required.
Skills/Knowledge/Experience
Essential:
- Degree or equivalent qualification in media/photography/film or other relevant subject area; or equivalent experience.
- Photography and video experience – ideally in a heritage setting.
- Experience of ecommerce and online sales
- Experience of immersive technologies e.g. VR, AR & Virtual Tours
- Experience of social media management
- Practical understanding of digitisation workflows – including asset management, colour management and quality control.
- Excellent working knowledge of Adobe image and video processing software.
- Fluent in standard IT packages – i.e. Microsoft Office.
- Knowledge of Intellectual Property Rights and data protection – and how they affect an organisation’s ability to use and re-use digital assets.
- Commitment to continued professional development and knowledge sharing.
- Experience of collaborative working.
- Excellent verbal and written communication skills.
Desirable:
- Museum collections handling experience. Experience of on-gallery media systems and AV technologies.
- Experience of delivering digitisation or IT training and support
- Knowledge of HTML, CSS and JavaScript.
This new role has been made possible by funding from The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create this new role which will be instrumental in the digitisation of The Fans Museum’s collection, that will catalogue and provide access to the heritage collection on an enhanced, interactive website.
If you would like to apply for any of these roles please email opportunities@fansmuseum.org with a copy of your CV and a covering letter outlining how you meet the requirements of the role
The National Lottery Heritage Fund is the largest funder for the UK’s heritage. Using money raised by National Lottery players we support projects that connect people and communities to heritage. Our vision is for heritage to be valued, cared for and sustained for everyone, now and in the future. From historic buildings, our industrial legacy and the natural environment, to collections, traditions, stories and more. Heritage can be anything from the past that people value and want to pass on to future generations. We believe in the power of heritage to ignite the imagination, offer joy and inspiration, and to build pride in place and connection to the past.
